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City of Winston-Salem

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Real Time Crime Center

Real Time Crime Center (RTCC)

Our Real Time Crime Center (RTCC) is dedicated to empowering officers in the field with cutting-edge technologies to enhance policing efficiency and effectiveness. Our mission is to equip WSPD officers with the tools to respond swiftly to crimes in progress or recently occurred incidents. Through the integration of advanced technologies, we aim to tackle crime with greater efficiency, strategic intelligence, and a proactive focus on the safety of officers, citizens, businesses, and communities.

Camera Registry Program: Join us in our mission to keep Winston-Salem safe by participating in the Camera Registry Program. This initiative, in collaboration with local businesses and residents, allows you to share the locations of your security cameras with the WSPD. Rest assured, sharing your camera locations does not grant access to your feed, and there are no additional costs involved. Your information remains confidential, and you will only be contacted if a crime occurs in your neighborhood. To contribute to community safety, visit our website at https://connectwinstonsalem.org/ to register your security camera locations.

Camera Sharing/Integration: Enhance community security by integrating your camera system with the Winston-Salem Police Department. This partnership empowers you to determine which camera feeds to share and when, based on your preferences. With a small fususCORE device, seamlessly integrate your cameras without impacting your network. Sharing your feed can expedite response times and provide crucial details to first responders in emergencies. To learn more and purchase a fususCORE device, visit our website at  https://connectwinstonsalem.org/.

See Something? Say Something!: Be a proactive part of crime prevention by reporting suspicious activities through our “See Something? Say Something!” initiative. Citizens can anonymously text tips, including information, photos, and videos, to 336-276-1717. Alternatively, individuals can choose to share their identity and the location of the reported crime. While this number does not accept voice calls and operates on a limited schedule, emergencies should be reported to 911. Additionally, information can be submitted to CRIMESTOPPERS at 336-727-2800, potentially qualifying for a reward.

Contact Information: For inquiries or assistance, please reach out to the Real Time Crime Center directly at 336-773-7720 or contact the Criminal Intelligence Bureau (CIB) Senior Office Assistant at 336-773-7800. The RTCC operates under the leadership of Assistant Chief J.E. Gomez and Captain M. Knight, with daily operations overseen by Lieutenant B.A. Jones.

Videos:

WSPD_RealTimeCrimeCenter_Residential_V3 on Vimeo

WSPD_RealTimeCrimeCenter_Business_V5 on Vimeo

Lexis Nexis

We now have citizens file some reports online! If you’ve experienced certain incidents meeting specific criteria, this portal empowers you to self-report the incident conveniently. However, please note that not all incidents can be reported online. If it’s an emergency or the event is currently unfolding, please dial 911 immediately instead of using this online system. Here’s what you need to know to utilize this service:

  • The incident must have occurred within the city limits of Winston-Salem.
  • You must be 18 years of age or older.
  • Online reports must be completed in English.
  • No injuries were sustained, and no weapons were involved.
  • A valid return email address is required to file an online report.
  • For lost or stolen firearms, please call (336) 773-7700.

Please be aware that filing a false report to law enforcement is a criminal offense (see N.C.G.S. 14-225). The Winston-Salem Police Department will investigate any false, misleading, or unfounded reports submitted through this website.

What information should you include when filing your report?

If there’s a possible suspect description, please provide that information in the narrative section. Include as much detail as possible, such as the individual’s name, date of birth, physical description, clothing worn, address, and contact number.

What if you wish to seek prosecution?

If you plan to pursue prosecution, please bring all relevant information to the Magistrate’s Office, as they do not have access to this site.

What incidents can you report using the online system?

Our online reporting system covers various incidents, including but not limited to:

  • Communicating Threats
  • Court Ordered Custody Agreement Violations (civil custody orders excluded)
  • Fraud
  • Harassment
  • Identity Theft
  • Littering
  • Lost Property
  • Neighborhood Disputes
  • Shoplifting (Not in Custody)
  • Supplemental Reports
  • Theft from Motor Vehicle
  • Theft of Property
  • Traffic Complaints
  • Trespass
  • Vandalism
  • Vehicle Tampering

What happens after you submit a report?

After filing your report, you’ll receive an automated email containing a copy of your report and a temporary case number. Please note that this is not the official copy. Your report will undergo review, and one of the following outcomes will occur:

  • If completed correctly, your report will be approved within 72 hours, and a permanent case number will be assigned.
  • If additional information is needed, you’ll be contacted via email or phone to provide it before processing.
  • Reports requiring further investigation may be forwarded to an investigator before approval.
  • Reports not meeting online reporting criteria will be rejected via email as ineligible. You’ll be instructed to contact WSPD for officer assistance.
  • Reports needing additional information or investigator review may take longer than 72 hours to approve.